1. Introduction
West Axis LLC ("Tizemint," "we," "us," or "our") operates the website located at Tizemint.COM (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform and use our livestream sponsorship platform services.
We are a United States-based service and comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA). This policy is designed to help you understand your privacy rights and how we handle your personal information.
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.
2. Information We Collect
We collect information in several ways when you use our Platform. The types of information we collect depend on how you interact with our services.
2.1 Account Information
When you create an account using OAuth (Google or Twitch), we receive and store:
- Your name as provided by the OAuth provider
- Your email address
- Your profile picture (if available from the OAuth provider)
- Your unique identifier from the OAuth provider
2.2 Profile Information
You may choose to provide additional information to enhance your profile:
- Display name
- Bio or description
- Custom profile picture
- Streaming platform links (for Streamers)
2.3 Payment Information
Payment processing is handled by Stripe. We do not store your credit card numbers, bank account numbers, or other sensitive financial data on our servers. Stripe collects and processes:
- Credit or debit card information (held securely by Stripe)
- Billing address
- For Streamers: Bank account or debit card information for payouts
- Identity verification documents (if required by Stripe for payout accounts)
2.4 Transaction Data
We collect and store information about your transactions:
- Purchase history (sponsorships you've bought)
- Payout history (earnings you've received as a Streamer)
- Sponsorship content you've submitted
- Transaction amounts, dates, and statuses
- Refund and dispute records
2.5 Usage Data
We automatically collect information about how you interact with the Platform:
- Pages and features you access
- Time spent on pages
- Actions you take (searches, clicks, purchases)
- Timestamps of your activities
- Referring websites or sources
2.6 Device Information
We collect information about the devices you use to access our Platform:
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- IP address
- Screen resolution
- Language preferences
2.7 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect data:
- Essential cookies: Required for Platform functionality (authentication, security)
- Analytics cookies: Help us understand usage patterns (with your consent)
- Marketing cookies: Used for targeted advertising (with your consent, not used in MVP)
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Provide and Maintain the Platform
- Create and manage your account
- Enable you to browse, purchase, and manage sponsorships
- Display sponsorship content on streamer overlays
- Facilitate communication between Sponsors and Streamers
3.2 Process Payments
- Process sponsorship purchases through Stripe Connect
- Manage Streamer payouts and earnings
- Handle refunds and disputes
- Calculate and apply service fees
3.3 Communication
- Send transaction confirmations and receipts
- Notify you about sponsorship status changes
- Provide customer support
- Send important updates about the Platform or your account
3.4 Improve the Platform
- Analyze usage patterns to improve features
- Debug and fix technical issues
- Develop new products and services
- Personalize your experience
3.5 Legal Compliance and Protection
- Comply with legal obligations and regulations
- Enforce our Terms of Service
- Protect against fraud and abuse
- Respond to legal requests and prevent harm
4. Information Sharing
We share your information only in the following circumstances:
4.1 With Stripe (Payment Processing)
We share necessary information with Stripe to process payments, including transaction amounts, account identifiers, and verification data. Stripe's handling of your data is governed by their Privacy Policy.
4.2 Between Sponsors and Streamers
To facilitate sponsorships, limited information is shared between transaction parties:
- Sponsors see: Streamer's public profile (display name, profile picture, bio)
- Streamers see: Sponsor's display name along with the sponsorship content they submitted
4.3 Service Providers
We may share information with third-party service providers who assist us in operating the Platform:
- Vercel: Hosting and infrastructure (Vercel Privacy Policy)
- Analytics providers: To understand Platform usage (if applicable)
4.4 Legal Requirements
We may disclose your information when required to:
- Comply with applicable laws, regulations, or legal processes
- Respond to lawful requests by public authorities
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
4.5 Business Transfers
If West Axis LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4.6 We Do NOT Sell Personal Information
We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes. This commitment applies to all categories of personal information we collect.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy:
5.1 Account Data
We retain your account information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except as required by law.
5.2 Transaction Records
We retain transaction records for 7 years after the transaction date to comply with legal, tax, and accounting requirements.
5.3 Terms of Service Acceptance Logs
We retain records of your acceptance of our Terms of Service indefinitely for legal compliance purposes. These records include the version accepted, timestamp, and IP address.
5.4 Cookies
Cookie retention varies by type:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Retained for their specified duration (typically 30 days to 1 year)
6. Your Rights (CCPA)
Under the California Consumer Privacy Act (CCPA) and other applicable privacy laws, you have certain rights regarding your personal information:
6.1 Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the purposes for which we use that information.
6.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions (such as legal compliance requirements). We will delete your data within 45 days of receiving a verified request.
6.3 Right to Opt-Out
You have the right to opt-out of the "sale" or "sharing" of your personal information. As stated above, we do NOT sell or share your personal information for monetary consideration. However, you may still opt-out of any future changes to this practice.
6.4 Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights. You will not receive different pricing, service quality, or access based on your privacy choices.
6.5 How to Exercise Your Rights
To exercise any of these rights, you may:
- Email us: support@tizemint.com
- Use account settings: Access and delete certain data through your account settings page
We will verify your identity before processing your request by confirming information associated with your account.
6.6 Authorized Agents
You may designate an authorized agent to make requests on your behalf. Authorized agents must provide proof of authorization and we may still require you to verify your identity directly.
8. Third-Party Services
Our Platform integrates with the following third-party services. Each service has its own privacy policy governing how they handle your data:
8.1 Google OAuth
Used for account sign-in. When you sign in with Google, we receive your name, email, and profile picture.
8.2 Twitch OAuth
Used for Streamer account sign-in. When you sign in with Twitch, we receive your Twitch username, email, and profile picture.
8.3 Stripe
Used for payment processing. Stripe handles all payment card data and Streamer payout information.
8.4 Vercel
Used for hosting and infrastructure. Vercel may collect technical data about your visits to our Platform.
9. Children's Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Users between the ages of 13 and 17 may use the Platform only with the consent of a parent or legal guardian who agrees to be bound by our Terms of Service.
If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately at support@tizemint.com.
10. Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:
10.1 Data Protection Measures
- HTTPS encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL
- Secure OAuth flows: Authentication is handled through industry-standard OAuth 2.0 protocols
- PCI-compliant payments: All payment processing is handled by Stripe, which is PCI-DSS Level 1 certified
- Access controls: We limit access to personal information to authorized personnel only
10.2 Security Reviews
We regularly review our security practices and update them as needed to address new threats and vulnerabilities.
10.3 Breach Notification
In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by law.
10.4 Your Responsibility
You are responsible for maintaining the security of your account credentials and for any activities that occur under your account. Please notify us immediately if you suspect unauthorized access to your account.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
11.1 Notification of Changes
When we make changes to this Privacy Policy:
- We will update the "Last updated" date at the top of this page
- For material changes, we will notify you via email or through a prominent notice on the Platform
- We will provide at least 30 days' notice before material changes take effect
11.2 Your Acceptance
Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the Platform.
12. Contact Us
If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us:
Email: support@tizemint.com
Company: West Axis LLC
We will respond to your inquiry within a reasonable timeframe, typically within 10 business days for privacy-related requests.